What Percentage of Project Success Depends on PM: an Interview with Eugenia Gorlacheva


Find a good project manager if you want your project to be successful. The project manager is one of the most interesting IT professions. This specialist knows how to communicate with both a client and a development team to achieve set goals. Eugenia Gorlacheva, PMO at IdeaSoft told us about her work, professional development, and project success criteria in a recent interview. Read on to find out more.


Management is not about giving orders, it’s about serving people.

Eugenia Gorlacheva, PMO

IdeaSoft: Why did you choose the profession of a project manager and what do you like about your job?

Eugenia: Management is not just a profession, this is a lifestyle. My strong belief is that you should feel that you are a manager, you need to serve people this way, overcoming challenges and making an impact. Throughout my life, I’ve always been controlling and managing something.  So, I didn’t choose, it just happened. The best part of my job is that I can help the team and clients turn business needs into technical solutions. And quite a pleasant bonus is that I can always grow in this profession.

IdeaSoft:  What qualities should a good project manager have?

Eugenia: Willingness to learn, patience, empathy to a client, and passion for what you do. I’m not talking about being self-organized, the ability to plan, and have PM knowledge as long as we are not creating a job description now. We are talking about things that go along with these qualities.

IdeaSoft: How can a project manager improve his skills?

Eugenia: There are so many different ways to improve, from courses, webinars, workshops to self-education watching YouTube videos, and reading books. At IdeaSoft, we have competent managers and supportive colleagues ready to help. Also, a big deal in a project manager’s growth is projects where a PM is involved. Different teams and technologies always require thinking out of the box. And this diversity also can be found at this company, as we have different clients with different requirements.

IdeaSoft:  In your opinion, what percentage of project success depends on the project manager's skills and why?

Eugenia: A project manager usually takes primary responsibility for a deliverable, so this person is motivated better than anyone to get the final product according to the client’s requirements and within time and budget. Though the team matters for sure. I am lucky to have a team of developers, business analysts, designers, and QAs, who really care about what they do, I’m proud to work with them.

IdeaSoft: How do you know if a product launch is successful?

Eugenia: Happy customers and end-users. This is the best measurement for project success.

IdeaSoft: What is the best advice you would give to someone starting out in a project management position?

Eugenia: Do your best, keep in mind that management is not about giving orders, it’s about serving people. And a project manager should be sincere with clients, a team, and management even though it takes great courage sometimes.

Written by
Alina Telnova
Marketing Manager
Contact Form

Let’s create progress together

Thank you for reaching out!
We will get back to you shortly


Subscribe to Newsletter

Subscribe to IdeaSoft newsletter — be the first to get blog updates and IdeaSoft news!

Not subscribed, because of server error. Try again later...
Successfully subscribed!
To the top